Monday, September 13, 2010

Solving Driver Issues with the Current Cost ENVI Prolific PL2303 USB Cable

A couple of our customers have recently had some strange issues with both Vista and Windows 7 x64 with installing the drivers for the USB Cable (which contains a Prolific PL2303 chip).

Anyway, the following link seems to have solved everyone's problems:
http://social.answers.microsoft.com/Forums/en-US/vistahardware/thread/1902e9e0-4af0-4f36-84bc-f487d4022f1f

Which lead to:
http://social.answers.microsoft.com/Forums/en-US/vistahardware/thread/a366f74b-9853-4cae-95c3-4249172951da

Which lead to this:
http://www.usglobalsat.com/download/546/win_drivers.zip which is version 1013 (WHQL Win 7 x64 Version 3.3.2.105)

Now, we can't guarantee that this software isn't going to eat your computer alive from the inside because it isn't our software and we haven't tested it. However, it seems to have solved the issues.

5 comments:

  1. Has this "solution" actually worked for anyone? I've got an Envi-R with the all white USB cable and simply cannot get the drivers to install correctly and work properly. I've tried ALL permutations of the following combinations:
    * 3 different machines & operating systems:
    - WinXP Pro SP3, Atom-230-ION nettop
    - Win7 Ultimate 32bit, Atom N455 netbook
    - Win7x64 Enterprise, Dell Latitude E6400

    * 5 different versions of the PL2303 drivers:
    - direct download from SmartNow website = Vista/Win7-v3.3.2.102
    - Installer_1025
    - Installer_v1210 = Win7-v3.3.11.152 = WinXP-v2.0.13.130
    - Installer_v130 = Win7-v3.3.11.152 = WinXP-v2.0.13.130
    - finally the one "recommended" in this blog, the "GPS_AllInOne_1013" driver.

    So I've tried ALL combinations - all 5 driver sets on all 3 machines/OS arrangements ... and on each occasion I get the same error:
    "The Device Cannot Start (Code 10)"

    In each case the old drivers were completely uninstalled and removed, system rebooted, and new driver set installed from fresh. Nothing seems to work.

    I'd greatly appreciate any help anyone can shed on this.

    Thanks
    Nick

    ReplyDelete
  2. I'm with Nick,

    tried the SmartNow driver, and the GPS all-in-one driver, and neither worked.

    This is with Vista 64-bit.

    - Phil

    ReplyDelete
  3. Update: removed all traces of the drivers, and rebooted.

    Installed the pl2303.exe package from CurrentCostPowerMeter.zip (from CurrentCost.com), and then plugged in the USB - it worked!

    Try cleaning up as per this forum post:
    http://www.techtoniq.com/forum/viewtopic.php?p=1724#p1724

    Don't use the Driver_for_Win7_and_Vista_32_64bits.zip package.

    - Phil

    ReplyDelete
  4. Well I've tried all that and still can't get it working
    Windows 7 with service pack 1
    Neither 64 bit nor 32bit PC's
    Wal

    ReplyDelete
  5. Windows 7 64bit,

    PL2303 Noname Black Usb-2-Com dongle

    Ok with: http://currentcost.com/download/win_drivers.zip

    ReplyDelete