Please find below some helpful links for those customers trying to download the Driver for the USB data cable, with Windows 7 x 64.
SmartNow USB Drivers Page
PLEASE NOTE - unbelievably, just because there is a newer driver available than the ones we have posted, it doesn't mean it will work! The drivers we have on our site are tried and tested and work. PLEASE do not go googling for newer drivers, as all that will happen is you'll wind up calling us because you can't get them to work. Strange but True.
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I too have the same connection issue in Windows 7.Now thank you for sharing this useful post. I have cope up with the issue.
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